Account Manager, Hotels
Account Manager, Hotels
Whether it’s hotels, rental cars, flights, cruises or packages, our Lines of Business develop the relationships we need to generate great deals and then get them to Priceline and Agoda customers so they can experience all the moments that matter to them.
Why this job’s a big deal:
What’s better than representing ONE top-recognized brand in travel? Representing TWO, of course!
In 2018, the best-in-class hotel Market Management teams from Priceline.com and Agoda.com came together as one larger, new-and-improved team to better support our hotel partners. This collaboration between the two brands allows us to offer one streamlined technology connection with a single point of contact for worldwide distribution strategies.
In this role you will get to:
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Provide exceptional guidance and leadership in building quality supply in the designated market
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Suggest business solutions, based on data, to maximize Priceline and Agoda accommodation availability, content competitiveness and business growth for hotel partners
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Evaluate existing partnerships and determine actions to optimize performance
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Conduct ongoing reviews of production with participating hotels and continually present strategic recommendations using a consultative approach to optimize hotel conversion and assist partner hotels in maximizing their RevPAR via Priceline and Agoda products
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Identify, prioritize, negotiate, contract and onboard non-participatory hotels,ensuring favorable terms and conditions.
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Formulate project ideas, determine where opportunity exists and implement new strategies
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Work in a data-driven environment
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Research and troubleshoot rate and availability issues preventing hotels from maximizing booking performance; e.g., problems with connectivity, rate mapping, extranet management, etc.
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Train and inform hotel partners on Agoda technologies, tools and models
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Use out-of-the-box thinking to develop and implement solutions to unique challenges
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Prepare presentations and materials
Who you are:
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Bachelor’s Degree or equivalent
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4 years of of professional experience in hotel or travel industry, especially OTA channels preferred, but not necessary
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Proven leadership skills, team leader and team player
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Proficient with MS Word, Excel, Outlook and PowerPoint
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Strong interpersonal skills and ability to influence external / internal stakeholders
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Success in acquiring, mentoring & building long term customer relationships
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Ability to creatively “think on the fly” when negotiating with hotel partners
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A team player with a professional “get it done” attitude and work ethic
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Strong prioritization and planning skills; must be comfortable making trade-offs vs. trying to get it all done
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Strong strategic and data analysis skills
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Curiosity and an experimentation mindset
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Solutions-oriented
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Comfortable in two-way feedback culture
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Adapts well to and is energized by change
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Availability to travel up to 30% (for partner meetings/market visits and/or team meetings)
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Proven track record in sales with quantifiable closing data
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Proficiency in Microsoft Word and Excel and usage of the Internet
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Strong hotel industry relationships a plus
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Strong independent work ethic with eye for detail
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Demonstrated appetite for fast changing industry environment and creativity
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Illustrated history of living the values necessary to Priceline: Customer, Innovation, Team, Accountability and Trust.
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The Right Results, the Right Way is not just a motto at Priceline; it’s a way of life. Unquestionable integrity and ethics is essential.
There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. In addition to a competitive base salary, certain roles may be eligible for an annual bonus and/or equity grant.
