Senior Product Manager, Flights Platform

Senior Product Manager, Flights Platform

Our Product Design and Management teams work tirelessly to understand what our customers need and make it a reality. They’re the ones who make our deals come to life and our platform scale and grow to meet the demands of the travel industry.

Why this job’s a big deal?

The Flight Product Team at Priceline is seeking a Senior Product Manager with a strong background in complex platforms, an empathic understanding of customer struggles, and strong stakeholder management skills. Background in the travel industry, especially in the flight space is a strong plus.

The Senior Product Manager will be responsible for the strategy, roadmap implementation and growth of our flight business. You’ll work with internal & external stakeholders and platform customers to resolve the most relevant, dial-moving features. You’ll then partner with the technology team to deliver innovative scalable solutions on time and on target. 

What You’ll Do:

• Partner with customers of the Flight Platform to understand their needs and account for those needs as you build out solutions with your team.

• Serve as the product owner for one or more scrum teams. Define higher level objectives and key results and translate those into requirements, stories, establish landmarks, and lead the execution of projects across multiple teams.

• Spend time in quantitative data monitoring of critical metrics around platform health and feature quality, and understand the relationship between those platform metrics, key business results, and customer happiness.

• Be the glue! The product manager holds an organization together – it is part of your job to communicate often with all team members.

• Get your hands dirty. We are a lean team and there is no job too big or too small. Some days you will be planning the strategy for the next quarter, and others diving into database records to troubleshoot an issue.

What We’re Looking For:

• 5+ years of proven track record as a product manager, ideally in airline/GDS/travel technology

• Experience in building Search, Pricing and Revenue Optimization tools for Travel industry is a plus

• Experience in working on APIs and platform is a plus 

• Experience balancing and prioritizing the needs of internal and external stakeholders along with multiple customer sets

• Experience with Agile project management techniques including Scrum and Kanban as well as Agile tools like Jira and Confluence or equivalent toolsets

• Strong analytical abilities including proficiency with multiple analytics tool sets including Splunk, Tableau, SQL, and/or BigQuery

• Outstanding verbal and written communication skills – from product specifications, to JIRA tickets, to stakeholder communications

• Experience building communications, decks, and other deliverables

• A desire to work in a fast-paced, results driven environment with multiple responsibilities.

• Illustrated history of living the values necessary to Priceline: Customer, Innovation, Team, Accountability and Trust.

• The Right Results, the Right Way is not just a motto at Priceline; it’s a way of life. Unquestionable integrity and ethics is essential. 

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