HR Process Analyst

HR Process Analyst

R4896

Location

Mumbai

Career Track

People & Culture / Legal

HR Process Analyst

HR Process Analyst
Our People & Culture team makes sure we provide a highly ethical working environment where everyone at Priceline can bring their whole selves to work and deliver their very best each day.  We want you to thrive – to feel safe, supported, valued, and growing to your highest potential!

This role is eligible for our hybrid work model: Two days in-office.

Why this job’s a big deal: 

The HR Process Analyst will ensure we have the right enabling conditions in place to deliver brilliant execution of people processes and seek opportunities for greater efficiencies and simplification. The HR Process Analyst will serve as an End-to-End process subject matter expert (SME) in the execution of HR service delivery program and provide process and technical expertise to Business as Usual (BAU) process improvement initiatives.

In this role you will get to:

  • Manage global end to end Employee lifecycle activities such as background check verifications, hiring, onboarding, changes and terminations utilizing our HR system of record (Workday)

  • Respond to employee and people manager questions (via P&C Service desk) and provide guidelines to follow current policies and procedures.

  • Leverage communication channels and tools to enable “Tier 0” self-service.

  • Serve as liaison between Priceline and key external stakeholders in topics related to employment verifications, background checks, employee filing system and others.

  • Work in partnership with the payroll team to ensure relevant activities impacting hires, documentation, FnF or related are completed on a timely basis.

  • Support the relocation process for employees or new hires following internal policy and procedures

  • Ensure accurate data is maintained in our HR data system (Workday) and our employee filing system.

  • Ensure HR Internal controls and Data security are incorporated in End-to-End processes

  • Partner with SMEs to resolve Tier 2 process and system configuration issues.

  • Support ad-hoc requests from other team members such us reporting & analytics, and processing of  invoices related to operating expenses.

  • Drive the embedding of the HR service delivery model by leveraging processes and technology to enable a self-serve culture into the organization and driving a better employee experience.

  • Continuously improve Business As Usual (BAU) processes and people data to drive efficiencies

  • Identifies opportunities for using automation tools to improve efficiencies and minimizing errors.

  • Manage end to end Worldwide contractors in Workday (hiring, extensions, terminations)

Who you are:

  • BS/BA degree in Business, Human Resources or equivalent work experience. 

  • 3 – 5 years of experience in a Human Resources role. 

  • 2 years experience working with HR operations and processes.

  • 1 year experience working with HRIS (preferably Workday HCM and transactions)

  • An independent, curious and proactive nature.

  • Ability to communicate effectively with all levels of management

  • A customer centric focus, with a sense of urgency and understands the value of ‘get it right first time’.

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