Human Resources Generalist

This role is eligible for our hybrid work model: 2 days in-office.

Human Resources Generalist

Our People & Culture and Legal teams make sure we provide a highly ethical working environment where everyone at Priceline can bring their whole selves to work and deliver their very best each day.   We want you to thrive – to feel safe, supported, valued, and growing to your highest potential!

Why this job’s a big deal:

As the HR Generalist you will provide support in the implementation and management of HR policies, processes, and practices. You shall be responsible for fostering a positive work environment, driving HR initiatives, and serving as a key point of contact for employees on various HR-related matters. You will collaborate with functional leaders, people leaders and employees to deliver HR programs that align with business goals.

In this role you will get to:

• Serve as a trusted advisor and subject matter expert on employee relations and performance management, providing guidance to leaders and employees on complex and sensitive matters with sound judgment and empathy.

• Champion Priceline’s culture and values as a visible and approachable presence in the office; fostering connection, engagement, and a positive, inclusive employee experience.

• Act as the “face of the office”, promoting a welcoming, collaborative, and high-performing work environment across teams.

• Provide expertise on Canadian benefits programs, supporting employees with questions, enrollment, and issue resolution.

• Partner with internal stakeholders and external counsel as needed to navigate Canadian immigration processes, including work permits and other employee mobility needs.

• Advise managers on performance expectations, documentation, and Performance Improvement Plans (PIPs), ensuring fair, transparent, and timely outcomes.

• Manage employee issues, grievances, and escalations with professionalism, consistency, and adherence to Priceline’s values and local legal requirements.

• Support new hire onboarding and orientation, ensuring a seamless and positive integration experience.

• Participate in employee engagement, change management, and development initiatives that strengthen team cohesion and drive performance.

• Ensure compliance with Canadian employment laws and company policies, keeping the business informed of changes or risks.

• Manage processes for unplanned exits, Return to Office (RTO), and other types of employee absence requests.

• Participate in the New hire Orientation to ensure smooth integration into the organization.

• Ensure compliance with all state, and local employment laws and regulations.

• Assist in developing, implementing, and maintaining HR policies and procedures.

• Manage local employee development initiatives, including training programs, workshops, and mentoring.

• Support Global training initiatives and collaborate with relevant stakeholder(s) to help drive training needs across various regions.

• Contribute to the development and implementation of HR initiatives that align with the company’s long-term goals.

• Participate in organizational change efforts, such as process improvement, and employee engagement programs.

Who you are:

• Bachelor’s degree in Human Resources, Business Administration, or a related field (Master’s degree or HR certification preferred).

• 3-6 years of progressive HR experience, preferably in a generalist capacity.

• Experience in working with Workday (preferred), and Google Suite

• Excellent interpersonal and communication skills.

• Good Problem-solving and conflict-resolution abilities.

• Ability to work independently and as part of a team in a fast-paced environment.

• Experience working with diverse teams and promoting an inclusive workplace culture.

• Ability to influence and engage employees and leaders across levels.

• Capable of managing multiple priorities and navigating complex situations.

• A team player who can build strong working relationships across the organization.

• Illustrated history of living the values necessary to Priceline:  Customer, Innovation, Team, Accountability and Trust. 

• The Right Results, the Right Way is not just a motto at Priceline; it’s a way of life. It’s therefore essential that you also meet our high standard of ethics, honesty, transparency and compliance.