Product Mgmt & Design
Product Mgmt & Design
Our Product Design and Management teams work tirelessly to understand what our customers need and make it a reality. They’re the ones who make our deals come to life and our user experience simple and intuitive.
The Product Team at Priceline.com is seeking a Product Manager with equal parts tech and customer focus to work on our Flights product. Position is based in our Norwalk, CT office with 1 day per week travel to our NYC office.
The platform product manager is responsible for supply connections (onboarding new supply as well as managing existing connections), the core platform (all business logic around itinerary creation, distribution, pricing, booking, data storage) and the suite of APIs (used by internal and external partners).
This role is equal parts new product development, API consumer management, new supplier connectivity, and existing platform maintenance (interfacing with internal stakeholders in Finance, Supply Business, Customer Service, etc.).
What You’ll Do:
Work with internal and external stakeholders (internal such as supply, finance, marketing; external such as content providers like the GDS and Airlines) to implement and optimize features and connections in order to ensure priceline.com has the best flight content and that it is distributed and booked smoothly.
Spend time in quantitative data monitoring KPIs around platform health and content quality, and understanding the relationship between those and user conversion metrics.
Define product specifications, establish milestones, and manage design, development and QA for your scrum team of 6-8 people, and be accountable for delivery of product by this team.
Research, troubleshoot, diagnose, and recommend solutions to complex business and technical problems.
Be the glue! The product manager holds an organization together – it is part of your job to communicate often with all team members.
Get your hands dirty. We are a lean team and there is no job too big or too small. Some days you will be planning the strategy for the next quarter, and other days you will be diving into database records to troubleshoot an issue.
What We’re Looking For:
4+ years experience as a product manager with at least 2 working with a backend engineering team to deliver APIs or similar technology/SaaS solution products.
Experience balancing and prioritizing the needs of internal and external stakeholders
Experimental and data driven approach. Strong analytical skills. Able to interpret data and trends, diagnose problems, and recommend action plans to resolve issues
A high-EQ people-leader who builds and maintains strong team culture and stakeholder relationships.
A self-starter who is very organized confident and able to move projects forward with little direction, while communicating regularly to impacted parties, and remaining in alignment with team best practices.
Outstanding verbal and written communication skills – from product specifications, to JIRA tickets, to stakeholder presentations
Experience with basic SQL
A desire to work in a fast-paced, results driven environment with multiple responsibilities.
Experience working in airline/GDS a plus.
Why you’ll love working with us:
Creating flight deals through onboarding and creatively using airline supply helps customers afford travel, so that they can be with their friends and family for moments that matter.
Managing customers through negative experiences like schedule changes or cancellations (all managed through the platform) makes a huge difference in their loyalty.
You and your scrum team will be fully enabled to accomplish your roadmap without dependencies on other teams.
The Flights product and development team has a strong team culture – you’ll be part of an organization that cares about their product as well as each other.
Priceline is an equal opportunity employer in accordance with all applicable federal, state and local laws.