Our Technology team is the backbone of our company: constantly creating, testing, learning, and iterating to better meet the needs of our customers. If you thrive in a fast-paced, ideas-led environment, you’re in the right place.

Why is this job a big deal?

The Senior Systems Engineer will ensure best in class performance & availability for business capabilities and growth through IT Service Management. The scope will include solving operational issues for all Windows Server and Citrix related services, to all clients and service levels while following all ITSM best practices.

Our team's primary responsibility is to make our people as productive as possible. We set up the hardware and networking to let our developers write code without interruption or latency; we build and maintain the infrastructure our business leaders needs; we build and maintain the systems and networks that allow our people to securely read and send emails, share files and data, and work seamlessly and remotely from anywhere on the planet.

In this role you will get to:

• Provides planning, coordination, and implementation for server and related application installations, upgrades, and maintenance

• Implementation, administration, and configuration of Citrix environment

• Windows Server operating systems deployment automation architecture, design/migration, and troubleshooting

• Engaging Managed Service organizations to address quality Windows policies and configuration and process concern

• Evaluate emerging technologies to ensure technical solutions are compatible with the company's business needs and strategic objectives

• Provide technical expertise, guidance, and strategic recommendations to other IT groups

• Investigate, analyze and resolve technical issues and actively pursue mechanisms for preventing, or automating the response to reoccurrences

• Engage and ensure any security changes or initiatives that might have Windows related impacts are evaluated and reviewed with the IT operations and support organization

• Ability to consult and present with all levels of management.

• Monitor and tune systems to achieve optimum performance levels; provide performance statistics and reports

• Willingness to participate in 24/7 on-call service and emergency onsite support if necessary

Who you are:

• Bachelor's degree or equivalent or five years related experience. 

• Citrix XenDesktop administration experience

• Experience with Netscaler, Active Directory, and Google's G-Suite

• Experienced with configuring Okta to support MFA, enterprise SSO, provisioning/de-provisioning

• Support policy definition for technical authentication policies to be configured in Okta

• Automation experience (i.e. Bash, Python, PowerShell)

• Demonstrated history of living the values important to priceline:  Customer, Innovation, Team, Accountability and Trust.  Unquestionable integrity and ethics.

Additional Technologies that are utilized:

• Atlassian Suite (Jira, Confluence, etc..)

• Network Access Control

• Experience with VMWare

• Anti-Virus solutions

• Microsoft SCCM 

• VPN, DNS, and DHCP

• Windows Server 2008 – 2019

• Okta Identity Management

• Duo

• Akamai EAA and ETP

Who we are:

WE ARE PRICELINE.

Our success as one of the biggest players in online travel is all thanks to our incredible, dedicated team of talented employees. Priceliners are focused on being the best travel deal makers in the world, fueled by our passion to help everyone experience the moments that matter most in their lives. Whether it’s a dream vacation, your cousin’s graduation, or your best friend’s wedding – we make travel affordable and accessible to our customers.

Our culture is unique and inspiring (that’s what our employees tell us). We’re a grown-up, startup. We deliver the excitement of a new venture, without the struggles and chaos that can come with a business that hasn’t stabilized.  

We’re on the cutting edge of innovative technologies. We keep the customer at the center of all that we do. Our ability to meet their needs relies on the strength of a workforce as diverse as the customers we serve. We bring together employees from all walks of life and we are proud to provide the kind of inclusive environment that stimulates innovation, creativity and collaboration.

If you want to be part of something truly special, check us out!

Priceline ensures equal employment opportunity to all employees and applicants without discrimination or harassment based on race, religious creed, color, age, sex, sexual orientation, gender identity, national origin, religion, marital status, medical condition, disability, military service, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, or local law.