make
{big deal}
moments

Berlin

Manager, End User Computing

R3000

Location

Norwalk

Career Track

Technology

Apply Now

Manager, End User Computing

R3000

Location

Norwalk

Career Track

Technology

Our Technology team is the backbone of our company: constantly creating, testing, learning and iterating to better meet the needs of our customers. If you thrive in a fast-paced, ideas-led environment, you’re in the right place.

Why this job’s a big deal:

The Corporate  IT End User Computing Manager’s role is to ensure the streamlined operation of the Corporate IT technology in alignment with the business objectives of the organization. This individual will plan, coordinate, manage, and design IT-related solutions of the organization, as well as provide administrative direction and support for daily operational activities of the IT department. The IT EUC manager will work closely with decision-makers in other departments to identify, recommend, develop, implement, and support cost-effective technology solutions for all aspects of the organization. This person will also define and implement IT policies, procedures, and best practices. 

In this role you will get to:

 

Strategy & Planning

  • Lead IT Department operational and strategic planning, including fostering innovation, planning projects, and organizing and negotiating the allocation of resources.

Acquisition & Deployment

  • Benchmark, analyze, report on, and make recommendations for the improvement and growth of the IT systems.

  • Manage financial aspects of the IT Department, including purchasing, budgeting, and budget review.

  • Develop business case justifications and cost/benefit analyses for IT spending and initiatives.

  • Develop and implement all IT policies and procedures, including those for architecture, security, disaster recovery, standards, purchasing, and service provision.

Operational Management

  • Manage the deployment, monitoring, maintenance, development, upgrade, and support of all IT systems, including servers, PCs, operating systems, hardware, software, and peripherals.

  • Assist in support of end-user services, including help desk and technical support services.

  • Work with stakeholders to define business and systems requirements for new technology implementations.

  • Direct research on potential technology solutions in support of procurement efforts.

  • Keep current with the latest technologies.

  • Practice asset management for IT hardware, software, and equipment.

  • Manage IT staffing, including recruitment, supervision, scheduling, development, evaluation, and disciplinary actions.

  • Establish and maintain regular written and in-person communications with the organization’s executives, department heads, and end-users regarding pertinent IT activities.

Who you are:

 

Formal Education & Certification

  • College diploma or 10 years of equivalent work experience.

  • Certification in the technology field.

Knowledge & Experience

  • Knowledge of advanced computer hardware, including Apple, Lenovo, Intel NUC, 

  • Strong technical knowledge of Apple and PC operating systems, including JamF, Active Directory, SCCM, INTUNE

  • Strong technical knowledge of current network hardware, protocols, and standards

  • Extensive application support experience with Google, Microsoft Office, Atlassian Jira Service desk, ticketing system Confluence, Zoom, Slack

  • Proven experience in IT infrastructure planning and development.

  • Excellent understanding of the organization’s goals and objectives.

  • In-depth knowledge of applicable data privacy practices and laws.

  • Strong understanding of human resource management principles, practices, and procedures.

  • Strong understanding of project management principles.

Personal Attributes

  • Strong leadership skills.

  • Excellent written and oral communication skills.

  • Excellent interpersonal skills.

  • Ability to conduct and direct research into IT issues and products as required.

  • Ability to present ideas in business-friendly and user-friendly language.

  • Ability to perform general mathematical calculations for the purpose of creating business cases, budgets, and so on.

  • Highly self-motivated and directed.

  • Keen attention to detail.

  • Proven analytical, evaluative, and problem-solving abilities.

  • Ability to effectively prioritize and execute tasks in a high-pressure environment.

  • Exceptional customer service orientation.Extensive experience working in a team-oriented, collaborative environment.

  • Illustrated history of living the values necessary to Priceline:  Customer, Innovation, Team, Accountability and Trust. 

  • The Right Results, the Right Way is not just a motto at Priceline; it’s a way of life. Unquestionable integrity and ethics is essential.   

Who we are:

WE ARE PRICELINE.

Our success as one of the biggest players in online travel is all thanks to our incredible, dedicated team of talented employees. Priceliners are focused on being the best travel deal makers in the world, fueled by our passion to help everyone experience the moments that matter most in their lives. Whether it’s a dream vacation, your cousin’s graduation, or your best friend’s wedding – we make travel affordable and accessible to our customers. 

Our culture is unique and inspiring (that’s what our employees tell us). We’re a grown-up, startup. We deliver the excitement of a new venture, without the struggles and chaos that can come with a business that hasn’t stabilized.  

We’re on the cutting edge of innovative technologies. We keep the customer at the center of all that we do. Our ability to meet their needs relies on the strength of a workforce as diverse as the customers we serve. We bring together employees from all walks of life and we are proud to provide the kind of inclusive environment that stimulates innovation, creativity and collaboration.

Priceline is part of the Booking Holdings, Inc. (Nasdaq: BKNG) family of companies, a highly profitable global online travel company with a market capitalization of over $80 billion. Our sister companies include Booking.com, BookingGo, Agoda, Kayak and OpenTable. 

If you want to be part of something truly special, check us out! 

Diversity, Equity and Inclusion – Our Commitment

Priceline ensures equal employment opportunity to all employees and applicants without discrimination or harassment based on race, religious creed, color, age, sex, sexual orientation, gender identity, national origin, religion, marital status, medical condition, disability, military service, pregnancy, childbirth and related medical conditions, or any other classification protected by governing law.

Apply Now

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