Analyst, Air GDS Systems & Operations

Our Technology team is the backbone of our company: constantly creating, testing, learning and iterating to better meet the needs of our customers. If you thrive in a fast-paced, ideas-led environment, you’re in the right place.

Why this job’s a big deal:

Will collaborate with business units, engineering teams and external system providers to understand and prioritize company needs and devise possible solutions based on business use cases. Will oversee the delivery of a best in class quality assurance end-to-end program.

In this role you will get to: 

• Provide general project oversight and systems expertise for all air and/or vacation package projects

• Identify and propose solutions for process and format deficiencies that may cause website failures or a poor customer experience

• Improve commercial effectiveness and efficiencies through proper database maintenance and updates

• Measure system performance to ensure that the system is working: book-ability, fare accuracy, success rate and bug reports

• Identify improvements to booking process that minimize sell failures and improve customer service

• Manage known issues to ensure a timely resolution

• Develop solutions for system improvements post issue investigation 

Who you are:

• Bachelor’s degree 

• At least 4 years of airline or travel agency experience with a demonstrated focus on airline distribution and ticketing

• Strong knowledge of one or more GDS (Global Distribution Service) – Sabre, Farelogix, Galileo or Amadeus

• Knowledge of Airline commission contracts a plus

• Knowledge of Airline pricing – published and negotiated rates  

• Excellent data analysis and reporting skills. 

• SQL knowledge is highly desirable

• Forward-thinking in identifying solutions to improve existing Priceline.com processes that align with the strategic vision of flights and vacation packages

• Excellent organizational and communication skills

• High level of independence, energy, and motivation

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