Senior Process Improvement Manager

Senior Process Improvement Manager



New York, Norwalk

Career Track


Senior Process Improvement Manager

Senior Process Improvement Manager

This role is eligible for our hybrid work model: Two days in-office.

From accounting and financial planning to risk/fraud analysis and payments, our Finance team ensures not only our company’s financial security, but also that our customers can buy from us with confidence.  

Why this job’s a big deal: 

The Senior Process Improvement Manager position is a detailed oriented individual with a continuous improvement mindset that is responsible for driving process excellence across Finance Operations to support transformation goals.

Must have a strong understanding of process reengineering methodologies & tools such as Six Sigma and the ability to influence stakeholders with a proven track record of delivering results. Knowledge of finance processes & general accounting principles is strongly preferred. The applicant should display a positive and proactive demeanor, strong organizational skills, and the ability to prioritize and multitask. Should be a strong communicator, both written and oral, as the position requires frequent dealings with colleagues in other parts of the organization and vendors.

In this role you will get to:

  • Conduct process improvement workshops leveraging established methodologies

  • Develop & maintain process models, maps and related documentation and establish a governance process to manage this content

  • Make recommendations to improve end-to-end processes involving Finance

  • Lead the evaluation of new systems, automation tools and 3rd party services to improve operations

  • Develop reports to provide insights into operational health status and identify key areas for improvement

  • Analysis & investigation of recurring operational issues to identify root cause and support resolution of high priority Finance issues

  • Assist in conducting capability maturity assessments for current state processes and develop the vision for future state processes and controls

  • Lead Finance engagement for new products  and suppliers to ensure a smooth integration into daily operations

  • Stay up-to-date on process reengineering best practices and innovations in related technology

  • Foster a positive and collaborate work environment, promoting continuous learning and development within project teams

Who you are:

  • 5+ years of experience managing Finance process improvement or transformation projects

  • Leadership or managerial experience is preferred.

  • Organized and self-motivated with the ability to make decisions in the absence of detailed instructions. Should demonstrate a commitment to quality and attention to detail.

  • Detail oriented self-starter with the ability to work independently and within a team environment

  • Excellent interpersonal relationships with ability to influence and negotiate with stakeholders up to Senior Management

  • Critical thinking and problem-solving skills

  • Experience and knowledge of process redesign methodologies

  • Expert skills in process mapping tools such as Microsoft Visio or Lucid Chart

  • Proficient in Microsoft Office and/or Google Suite including Excel, PowerPoint or equivalent

  • Working experience and technical knowledge of Oracle and/or SAP ERP systems and related interfaces preferred

  • Experience with Data Governance and Data Management preferred

  • Lean Six Sigma certification preferred

  • Strong work ethic and interpersonal and communication skills, with the ability to build and maintain strong relationships internally and externally

  • Strong analytical ability requiring a high degree of attention to detail

  • Experience with process mining or task mining solutions preferred

There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. In addition to a competitive base salary, certain roles may be eligible for an annual bonus and/or equity grant.

The salary range for this position is $105,000-$130,000.