Staff Multimodal Product Designer, AI Experiences

This role is eligible for our hybrid work model: 3 days in-office

Staff Multimodal Product Designer

Our Product Design and Management teams proactively anticipate customer needs and bring them to life, creating deals that inspire and user experiences that delight. 

Why this job’s a big deal:

We're looking for a visionary Staff Multimodal Product Designer to join our AI Experiences team, dedicated to Penny, our advanced AI travel assistant. You'll shape Penny’s multimodal (voice, chat, touch, vision) interfaces, transforming how millions of customers plan and book travel. Collaborating in a dynamic, agile team, you'll craft intuitive, visually engaging, and delightful user experiences.

In this role you will get to:

• Define and execute Penny’s multimodal design language, setting industry standards for conversational AI.

• Lead the branding and design system, collaborating with external agencies and internal stakeholders to implement across the entire Penny experience.

• Overhaul existing user experiences and introduce groundbreaking AI-driven interfaces.

• Conceptualize and craft innovative solutions leveraging conversational and multimodal interaction design principles.

• Collaborate closely with product managers, engineers, and marketers to bring your innovative designs to life.

• Mentor and collaborate with fellow designers, sharing insights on AI design trends and best practices.

• Develop and execute rigorous A/B testing strategies, using data-driven insights to refine design and optimize user engagement.

• Get the best of both: a startup-like work environment inside the world’s biggest travel company.

Who you are: 

• 8+ years of experience in product design, with deep expertise in conversational and multimodal (voice, chat, touch) interfaces. 

• Strong proficiency with AI design, ideally within consumer-facing applications, and familiarity with current trends in conversational AI.

• Skilled in Figma; familiarity with animation tools beneficial.

• Data-driven approach with proven experience in experimentation and user-centric design decisions.

• Exceptional communicator with excellent verbal and written skills, capable of articulating complex design concepts clearly and providing impactful feedback in collaborative settings.

• Familiarity with agile product development processes, and lean product development methods.

• Strong understanding of usability and accessibility standard methodologies.

• Designs content-first and mobile-first, and takes into account technical feasibility and development level of effort.

• Understands modularity and reusability of assets, while maintaining and adding to design systems.

• Illustrated history of living the values vital to Priceline: Customer, Innovation, Team, Accountability and Trust. 

• The Right Results, the Right Way is not just a motto at Priceline; it’s a way of life. Unquestionable integrity and ethics is essential. 

Please include a link to a portfolio or live product examples demonstrating multimodal / conversational design work.

There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. In addition to a competitive base salary, certain roles may be eligible for an annual bonus and/or equity grant. 

The salary range for this position is $175,000- $200,000 USD.

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